FAQ
Issues Related to Membership Payment
- How does the website charge?
- How many VIP plans are there?
- How many COIN plans are there?
- Can I watch COIN films by purchasing VIP?
- Is it free to watch the video or do I have to pay?
Account Related Issues
- What should I do if I forget my password?
- I need to change my password, what should I do?
- How do I check my VIP expiry date?
- Unable to log in
Exception Related Issues
- How to report problems with videos, subtitles, and sounds?
- Video cannot be played
- Unable to rule out, further assistance is needed
Website Terms Definition
- What is the VIP Plan?
- What is the Coin Plan?
